Terms & Conditions

V1.1 - Last edited 1st August 2024

Welcome to Mail Processing Associates (MPA). By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree with these terms, you should not use our services.

1. Introduction

Mail Processing Associates (MPA) provides comprehensive mailing and printing solutions. Our services include direct mail, bulk mail processing, printing, graphic design, specialty printing, promotional items, and Every Door Direct Mail (EDDM) services.

2. Services

2.1 Description of Services

MPA offers a range of services designed to meet the needs of ambitious brands. These services include but are not limited to:

  • Direct Mail Services: High-impact solutions for targeted marketing campaigns.
  • Bulk Mail Processing: Efficient sorting and delivery of bulk mail.
  • Targeted Mailing List Services: Precision-targeted lists for higher engagement.
  • Printing Services: High-quality digital and specialty printing.
  • Graphic Design Services: Creative solutions for bringing ideas to life.
  • Promotional Items: Customizable products to boost brand visibility.
  • Every Door Direct Mail (EDDM): Cost-effective marketing to reach every door in a target area.

2.2 Service Availability

While we strive to provide uninterrupted access to our services, MPA does not guarantee that our website or services will be available at all times. Scheduled maintenance or technical issues may result in temporary downtime.

3. Use of Services

3.1 Eligibility

To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using our services, you represent and warrant that you meet these requirements.

3.2 Account Responsibility

If you create an account with MPA, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Pricing and Payments

4.1 Pricing

MPA offers competitive pricing for all services. Prices are subject to change without notice. Customized quotes will be provided based on specific project requirements.

4.2 Payment Terms

Payment is due upon receipt of the invoice unless otherwise agreed upon in writing. We accept various payment methods, including credit cards and electronic transfers.

5. Order and Delivery

5.1 Order Process

Orders can be placed online or through consultation with an MPA expert. You are responsible for ensuring the accuracy of order details.

5.2 Delivery

MPA guarantees fast delivery times. However, delivery dates are estimates and not guaranteed. We are not responsible for delays caused by third-party carriers.

6. Intellectual Property

All content on the MPA website, including text, graphics, logos, and images, is the property of MPA or its content suppliers and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

MPA is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our services. Our liability is limited to the amount you paid for the services.

8. Indemnification

You agree to indemnify and hold MPA harmless from any claims, losses, liabilities, damages, and expenses, including legal fees, arising from your use of our services or violation of these terms.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Changes to Terms

MPA reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of the State of Florida, without regard to its conflict of laws principles. Any legal action related to these terms shall be filed in the courts located in Florida.

12. Contact Information

If you have any questions or concerns regarding these terms, please contact us at:

  • Email: orders@mailpro.org
  • Phone: +18636876945
  • Address: 430 North Wabash Avenue, Lakeland, FL 33815, US